- 01
What the service is for
You may order research only for a lawful reason and for one of the purposes offered at intake:
- Pre-employment screening
- Business due diligence
- KYC / AML screening
- Partner or supplier vetting
- Background research
The purpose you declare must be the real one, and you may use the results only for it.
- 02
What is not allowed
You may not use the service, or anything it produces, to:
- Stalk, harass, threaten, intimidate, blackmail or shame anyone, or publish their personal details.
- Find or follow someone who does not want to be found, including a current or former partner, a family member or someone protected by a court order.
- Research anyone you know or suspect to be under 18.
- Find out or infer someone's health, sexuality, religion, politics, ethnicity, union membership or immigration status, or treat anyone worse because of them.
- Target someone for reporting a crime, whistleblowing, journalism, activism or lawful protest.
- Impersonate anyone, commit fraud or identity theft, or prepare phishing or other attacks.
- Make a decision about someone's job, housing, credit or insurance without following the law that governs that decision, including any requirement to tell them or get their consent.
- 03
Misusing the service
You may not give a false purpose, submit information you have no right to use, resell or republish reports as a service of your own, get around our limits or payment, or interfere with the service or scrape it.
- 04
Handling what you receive
A report contains personal data, and you become responsible for the copy you hold. Keep it secure, share it only with those who need it for your purpose, and delete it when you no longer need it. Check findings at their source before you act on them, and give the person a fair chance to answer where a decision affects them.
- 05
What we do about misuse
We may refuse or stop a research, remove access to it and delete it, and report conduct to the authorities where appropriate or required. See the terms of service for what this means for your order.
- 06
Reporting misuse
If you think the service has been used against you or someone else, tell us through our contact form. If a research is about you, the privacy policy sets out your rights. If you are in danger, contact your local emergency services first.
Questions about this page?
Write to us and we will answer by email.